Privacy Policy

Effective Date: 12/09/2023

At Eco Sealed, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our e-commerce platform, which offers eco-friendly alternatives to plastic packaging, including honeycomb wrapping paper. By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information

We may collect the following personal information from you:

Contact Information: Your name, email address, shipping address, and phone number.

Payment Information: Credit card information or other payment details required to complete your purchase.

Account Information: If you create an account with us, your username, password, and other account-related details.

Communication Information: Records of your interactions with us, such as customer support inquiries and feedback.

Demographic Information: Information about your preferences and interests, which may be provided by you or obtained through surveys and contests.

2. Usage Information

When you visit our website, we may automatically collect certain information, including:

Your IP address
Browser type and version
Pages you visit
Date and time of your visit
Referring/exit pages
Clickstream data
Device information

How We Use Your Information

We use the collected information for the following purposes:

Order Processing: To process and fulfill your orders for our eco-friendly packaging products.

Customer Support: To provide customer support and respond to your inquiries and requests.

Website Improvement: To enhance our website and services based on user behavior and preferences.

Marketing Communications: To send you promotional materials, newsletters, and updates about our eco-friendly products and services.

Research and Contests: To conduct research, surveys, contests, and giveaways.

Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.

Disclosure of Your Information

We may share your personal information with third parties for the following purposes:

Service Providers: We may share your information with trusted service providers who assist us in delivering our services, including payment processors, shipping partners, and IT support.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Aggregated Data: We may share aggregated and anonymized information for marketing, research, or other purposes.

Your Choices

You have the following choices regarding your personal information:

Access, Correct, or Delete: You can access, correct, or delete your personal information by logging into your account or contacting us.
Marketing Communications: You can opt-out of receiving marketing communications by following the instructions in the communication or contacting us.

Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@ecosealed.co.uk.

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.